AstraNav Privacy Policy

 

AstraNav Privacy Statement

This Privacy Statement was last modified [9/2/2026].

Astra Navigation, Inc. (“AstraNav,” the “Company,” “we,” “our,” or “us”) provides robust localization and navigation solutions using innovative location technology.

This Privacy Statement (the “Privacy Statement”) explains how we collect, use, disclose, and protect your information (“Personal Information”) that we gather on the subdomains and websites that validly link to this Privacy Statement (“Sites”), or that we collect through the use of any products, services, applications, or software, including demo products or customer service requests, that validly link to this Privacy Statement (collectively, “Services”).

Please note, this Privacy Statement does not apply when we process information on behalf of a Customer (as defined below) that uses our Services for their own purposes and means. In those circumstances, we process and safeguard information on behalf of the Customer in accordance with our agreement with the Customer. If you are an End User (as defined below) of one of our Customers, please contact the Customer directly for information regarding how they use and share your Personal Information gathered from the use of our Services.

Whose Information We Collect

We obtain information from various entities. These entities are defined below by what they are referred to in this Privacy Statement and when their information is collected. Entities may overlap and are not exclusive categories.

  • Website Visitors: When you visit this website or contact us directly for information.
  • Customer(s): When you provide information to us via email, engage us for a demo or paid services including training, support, or customization of our software, services, or products.
  • End Users: When we collect and process information from users of a Customer on the Customer’s behalf.
  • Service Provider: When you become a vendor or service provider to us.

The use of “you” and “your” throughout this Privacy Statement will, depending on the context, refer to an AstraNav Website Visitor, Customer, or End User.

Information We Collect

Information You Give Us. You may give us information by entering information through our online forms or surveys, inputting information while using our Sites or Services, or contacting us by phone or email for information or customer service. This information may be passively recorded from your interactions with our Services, and the information may include:

  • Identifiers and Similar Information. Depending on your use of our Services, we may collect your name, email, phone number, postal address, and other similar information.
  • Technical Information. We may automatically collect certain technical information about your use of the Sites or Services, including, without limitation, your browser type, your operating system, Internet Protocol address, and bandwidth speed. We also may track your activity on our Sites or Services, including pages visited, buttons or links clicked, and other similar information.
  • Mobile Device Data. Certain mobile devices contain unique identifiers that can be used, for example, to identify the device or the physical location of such devices. When you access the Services through a mobile device, we may collect, use, transmit, process and maintain unique identifiers, caller ID data, location-based data, and similar information.
  • Location Information from Proprietary Technology. Our proprietary technology and software are designed to operate in virtually any device, including smartphones, industrial robots, and more. The technology provides persistent location data with on-device processing and without any connectivity requirements (e.g., Bluetooth, wi-fi, GPS, beacons, or cell service). This means that our Services may collect your location information even if you disable or restrict location settings on the device.

Information About End Users We Collect from Customers. If a Customer has engaged our Services, we may collect information from you on their behalf as a service provider or processor. This may include:

  • Identifiers and Similar Information. Your name, email, phone number, postal address, and other similar information.
  • Technical Information. Technical information about your use of the Services, which may include IP address, log-in credentials, connectivity details, locations, and similar information.
  • Mobile Device Data. Unique device identifiers, unique application identifiers, caller ID data, location-based data, and similar information.
  • Location Information from Proprietary Technology. Location information derived from our proprietary technology, even if you disable or restrict location settings on the device.

For End Users, we process and safeguard this information on behalf of our Customers. Please contact the Customer directly for information regarding how they use and share your Personal Information gathered from our Services.

Information We Collect From Third Parties. If you access our Sites or Services through third parties (e.g., Google), or if you share content from our Sites or Services to a third-party social media service, the third-party service may send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.

How We Use Your Information

We may use your information for the following purposes:

  • To create de-identified, anonymized, aggregated or similar non-personally identifiable data, which we may use for any lawful business purpose;
  • To provide you with our Sites or Services, which includes
    • maintaining and servicing accounts,
    • providing customer service,
    • processing and fulfilling orders and transactions,
    • verifying customer information,
    • processing payments, and,
    • providing advertising or marketing services to you.
  • To provide analytic services, such as analyzing customer usage and improving services offered.
  • To conduct market research and project planning.
  • To fulfill our legal and financial obligations.
  • To share your website visitor activity, through website cookies, with third-party marketing partners to market our Services on our Sites and other websites that you may visit.
  • To investigate, prevent, or take action regarding suspected or actual illegal activities (including fraud or stalking), security or technical issues.
  • To detect security incidents, protect against fraudulent or other criminal activity, debug and repair errors, and maintain the overall quality and safety of our Sites and Services.
  • To exercise or perform a legal, ethical, contractual or other right or obligation, such as to enforce our terms or other agreements, or to investigate potential violations thereof.
  • To provide you with employment opportunities.

Marketing. We make use of your Personal Information to communicate directly with you, such as to send you newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “How to Contact Us” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

How We Share Your Information

To Users or the Public with Your Consent. We may share your information with other users or the public with your consent.

Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and Services. The service providers we use help us to:

  • Run, operate, and maintain our Sites and Services through third-party platforms and software tools;
  • Perform content moderation and crash analytics;
  • Run email messaging campaigns;
  • Perform marketing analytics;
  • Provide measurement services and targeted ads (you can opt out of these services at websites such as http://www.aboutads.info/choices and http://www.youronlinechoices.eu/);
  • Provide payment attribution; and,
  • Provide technical and customer support.

Such third parties may include affiliated or unaffiliated companies and other entities.

Aggregate or Demographic Information. We reserve the right to aggregate, de-identify, anonymize, or otherwise strip information of all personally identifiable characteristics, and to use this information for any purpose as we see fit. This may include sharing such information with third parties or publishing it.

Third Party Marketing and Advertising Organizations. With respect to website cookies, we share your information with third-party marketing and advertising partners to market our Services on our Sites and other websites that you may visit.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your Personal Information to comply with any legal obligation, to enforce or apply our terms and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Cookies

To make our Sites and Services work properly, we may place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

Google Analytics. We may use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.

You may wish to restrict the use of cookies. Please be aware that some of the features of our Sites may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. We may also use targeted advertising cookies to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

How We Store and Protect Your Information

International Transfers. Personal Information collected through the Services may be stored and processed in the United States or any other country in which AstraNav or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union, Canada, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including Personal Information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which AstraNav or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Statement.

Security. We care about the security of your information and use what we believe to be commercially reasonable safeguards to preserve the integrity and security of all Personal Information collected through the Services.

Please be advised, however, that no security measure, system, or control is infallible. WE ACCORDINGLY DO NOT GUARANTEE THAT INFORMATION ON THE SERVICES MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED AND DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, DUTIES OR CONDITIONS IN THAT REGARD. If any applicable law imposes on us a duty with respect to these matters that cannot be disclaimed, you acknowledge and agree that our commercially reasonable precautions shall be considered to satisfy that duty unless (and only unless) we have engaged in willful misconduct.

Retention. We retain information from or about you for so long as necessary to fulfill the purposes outlined in this Privacy Statement. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

Your Choices About Your Information

Commercial and marketing communications. We may provide notifications to you that are required by law or that are for marketing or other business-related purposes. Subject to applicable law, we may provide such notifications to you via email, text message, hard copy, or through conspicuous posting on our Site or otherwise through the Services. We reserve the right to determine the form and means of providing notifications to you.

Promotional Emails. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such promotional email communications, you will be given the option to opt out. You can stop receiving promotional email communications from us by clicking on the “unsubscribe” link provided in such communications. We make reasonable efforts to promptly process all unsubscribe requests.

Service-Related Emails. We also may use your Personal Information to send you Services-related informational email communication. You may not opt out of such Services-related communications.

“Do Not Track”

Our Sites and Services do not respond to Do-Not-Track signals from your browser at this time.

Children’s Privacy

AstraNav does not knowingly collect or solicit any information from anyone under the age of 13. The Services are not directed at children under the age of 13. In the event that we learn that we have collected Personal Information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any Personal Information from or about a child under 13, please contact us at contact@astranav.com.

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Services or Sites, including the information or content contained therein. Please remember that when you use a link to go from the Services to another website, our Privacy Statement does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement in our Services, are subject to that third party’s own rules and policies.

Change of Control

Personal Information may be transferred to a third party because of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your Personal Information.

How to Contact Us

If you have any questions about this Privacy Statement or our Services, please contact us at (858) 367-9168 or email us at contact@astranav.com.

Changes to Our Privacy Statement

We may modify or update this Privacy Statement from time to time to reflect the changes in our business and practices. When we change this Privacy Statement in a material manner, we will update the ‘last modified’ date at the top of this page. We encourage you to review this Privacy Statement whenever you use our Services in order to stay informed about our information practices.